View/Download Text Messaging Opt-In Agreement (PDF)

Terms of Service (TOS)

Last Updated: 11/13/2025

Welcome to Site Shuffle (“we,” “our,” or “us”). These Terms of Service (“Terms”) govern your access to and use of our services, website, and communication channels, including SMS/text messaging (“Services”). By using our Services, you agree to these Terms.

1. Use of Our Services

Our Services include scheduling updates, appointment confirmations, service reminders, and other account-related notifications. These messages are informational and are not used for marketing purposes.

You agree to provide accurate contact information and update us if your information changes.

2. SMS/Text Messaging

By providing your mobile phone number and giving verbal or written consent, you authorize us to send you SMS/text messages related to your service or account. Message frequency varies based on your interactions with us.

Standard message and data rates may apply.

Opt-Out

• You may opt out at any time by replying STOP.
• You may request assistance at any time by replying HELP.
• Opting out does not affect your ability to use our non-SMS services.

3. Consent and Verification

We may use your consent logs (including date, time, and method of opt-in) to verify compliance in case of audit by carriers or regulators.

By using our Services, you represent that you are the owner or authorized user of the phone number provided.

4. User Responsibilities

You agree not to misuse our Services. This includes (but is not limited to):

• Attempting to disrupt Service functionality
• Providing false or misleading information
• Using our Services for unlawful purposes

5. Availability of Services

We strive to ensure reliable service, but we do not guarantee:

• Continuous availability
• Error-free performance
• That messages will be delivered in real time

SMS delivery may depend on your mobile carrier.

6. Limitation of Liability

To the maximum extent permitted by law, we are not liable for:

• Delays or failures in SMS delivery
• Losses arising from your reliance on information sent via text
• Indirect, incidental, or consequential damages

Your sole remedy for dissatisfaction with the Services is to discontinue use.

7. Privacy Policy

Our Privacy Policy governs how we handle your personal information. By using our Services, you also agree to our Privacy Policy.

8. Changes to These Terms

We may update these Terms at any time. The updated version will be posted on our website along with the updated effective date. Continued use of our Services constitutes acceptance of the updated Terms.

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Privacy Policy

Your privacy is important to us. This Privacy Policy explains how Site Shuffle (“we,” “our,” “us”) collects, uses, and protects your personal information.

1. Information We Collect

A. Information You Provide

We collect information you directly give us, including:

• Name
• Phone number
• Verbal or written consent for SMS
• Service details related to scheduling or account updates

B. Automatically Collected Information

When you visit our website, we may collect:

• IP address
• Browser type
• Device information
• Pages visited

This information is used for security and performance monitoring.

2. How We Use Your Information

We use your information to:

• Send appointment reminders, service notifications, and account updates
• Maintain accurate service records
• Log and verify SMS consent
• Improve customer support
• Comply with legal and regulatory obligations

We do not sell your information to third parties.

3. SMS Communications

If you provide consent, we send you text messages related to:

• Scheduling
• Account updates
• Service confirmations
• Important notifications related to your interaction with us

You may opt out at any time by replying STOP.

4. How We Store and Protect Your Information

Your information is stored securely within our internal systems. We use reasonable administrative, physical, and technical safeguards to protect data.

Consent logs (including date, time, and type of opt-in) are stored as long as needed for compliance and auditing purposes.

5. Sharing of Information

We may share information only in the following cases:

• With service providers that process data on our behalf (e.g., SMS platforms)
• When required by law or legal process
• To protect our rights, users, or systems

We do not share, trade, sell, or rent your personal information to marketers or third-party advertisers.

6. Cookies and Tracking

Our website may use cookies for:

• Site functionality
• Analytics
• Security
• User experience improvements

You may disable cookies in your browser settings.

7. Your Rights

You have the right to:

• Request a copy of the information we hold about you
• Request deletion of your data (where legally permitted)
• Update or correct your information
• Withdraw SMS consent at any time

8. Updates to This Policy

We may update this Privacy Policy periodically. The most recent version will always be posted on our website.

9. Contact Us

For questions or requests regarding this Privacy Policy, contact us at: info@siteshuffle.app